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Correspondence Address

12 Hay Hill

Mayfair

London W1J 8NR

Contact

advice@indexfs.co.uk

0208 211 9000

Privacy Notice

If you wish to register a complaint, please write to Compliance Officer - Emmanouel Kontis, Index Financial Services Ltd,

12 Hay Hill, Mayfair, London, W1J 8NR or telephone 0208 211 9000.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567

The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

Index Financial Services Ltd is an authorised credit broker and not a lender. We will receive commission from lenders. Different lenders pay different amounts depending on different commission models. For transparency we work with the following commission models: fixed fee, fixed rate of commission, percentage of the amount you borrow and rate for risk (this is based on the risk profile of the business). amend with the applicable/ appropriate commission models. Further details of the commission model, calculation and amount will be disclosed to you throughout your customer journey.

Index Financial Services Ltd is authorised and regulated by the Financial Conduct Authority.

Financial Services Register No: 222570 http://www.fca.org.uk/register.

Index Financial Services Ltd Registered Address: 12 Gateway Mews, Ring Way, London, N11 2UT.

Registered in England & Wales, No. 03363388.

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